Twilio SMS for Zoho Desk adds two-way SMS and MMS functionality to Zoho Desk, which enables your customers to reach out and seek support via SMS/MMS and your support agents to reply to them from the Desk interface.
Customers can create help tickets by sending a simple SMS/MMS, get SMS notifications about their existing tickets, and can converse with agents through messages.
| Deployment type | Zoho platform |
| Published date | Nov 23, 2021 |
| Version | 3.0 |
| Latest Released date | Mar 28, 2022 |
| Category | Telephony |
| Pricing | Paid |
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| codup.io Plot #75-J, Al-Falah Rd, Block 2 PECHS, Karachi, Karachi City, Sindh |
As a full-service development agency, Codup helps simplify complex business challenges and problems with technology solutions. We specialize in building customer engagement solutions for fast-moving companies to help them boost customer satisfaction and retention. Our automation solutions and system integrations help businesses turn bland conversations into memorable experiences.
Codup has been in business for the past 8 years and has substantially grown to a 60-member development team that brings in diverse skills and in-depth expertise in software and web development. During this time, we've earned multiple Clutch awards and have been rated as a top B2B company in Asia.
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Hello,
I would recommend you to try Twilio Plus for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely,
null
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