| | | | | | | | | At Zoho, we believe that economic success shouldn't be limited to big companies or people living in big cities. Moving forward to a better future our teams here at Zoho have put a lot of time and effort into supporting small and medium enterprises in the past month—from prioritizing feature requests to quickly ironing out bugs and rolling out initiatives to overcome the pandemic's unforeseen challenges. Get the full story below, as well as other releases, resources, and newsworthy updates from us this past month | | | | | | | | | Building blocks of success | | | | | | | Roundup of product updates | | | | | | | | | | | | This time last year, Bigin by Zoho CRM was introduced as a promising CRM for small and micro businesses. In just a year, we’ve gained 7,500+ customers and created a strong segment in the small business CRM market. Over that time, we've rapidly adapted to major challenges faced by the small business community, proactively making important changes and upgrades. Explore Bigin's year-long journey | | | | | | As Bigin turns one, we’re also introducing a new, fully customizable pipeline with plenty of smart features and popular integrations with apps like Mailchimp, Zoho Forms, and the much-anticipated Zoho Books, along with highly secure developer APIs. Apart from adding more power to its built-in telephony, Bigin now supports over 85 third-party telephony vendors in its PhoneBridge Marketplace. Bigin has features that work for you, with you, anywhere | | | | | | | | What's new Ther is always something being cooked up by our engineers—whether it's enhancements, additional features, or new products altogether—so it's sometimes easy to miss releases. | | | | |  Keeping your team's productivity in mind, we'd like to introduce you to our newest offering, built specifically for marketing teams: Zoho Marketing Plus. With Marketing Plus, you get a unified platform to stay on top of all your marketing efforts across email marketing, social media, surveys, webinars, marketing automation, events, website tracking, analytics, and more. This is only a first look at our marketing platform, so keep an eye out for developments in the coming months! | |  With Zoho SalesIQ 2.0, the app has expanded from live chat software to include customer engagement and analytics. This release includes helpful features for you to better support and engage with customers, including an NLP-driven chatbot, a resource library for articles and FAQs, developer tools, and more. | |  Zoho Marketplace has begun offering featured extensions from our integration partners each quarter. Find ready-to-use extensions that make using your Zoho products even easier, add functionalities or enhancements that you've always wanted, and more. Take a look—there might just be an integration that's perfect for your needs! | | |  Zoho Recruit received a few integrations recently. With the HackerRank integration, recruiters and hiring managers can invite candidates to take assessment tests and review them directly from Zoho Recruit. Apply with SEEK delivers an improved candidate experience by prefilling parts of a candidate's application on a form hosted by Zoho Recruit, as well as attaching their stored CV. Finally, the integration with SkillSurvey helps you optimize your reference check process to suit your modern hiring strategy. Introducing Custom Portals in Zoho Recruit. Create and customize portals for different hiring needs. | |  We've launched the public beta for Zoho DataPrep—advanced self-service data preparation software that helps connect, cleanse, transform, and enrich your data for downstream analytics and warehousing. Watch this video to get an overview, or contact support@zohodataprep.com to set up a personalized demo. | |  Zoho Invoice has been instrumental in helping millions of businesses around the globe grow. We're now taking another step forward and making our offering completely free for SMEs in India! Experience a professional tailor-made billing solution with Zoho Invoice to manage all your customers. And that's not all! We've also set up a dedicated helpline and a team of experts to assist those who want to utilize our platform to build customized solutions. | | | | | | | | | | | | | | | | Over to you... | | It's almost the middle of the year, and things are slowly starting to improve. Our collective efforts and resilience have once again proved that we can make it through the toughest of times together. Spring is here in the northern hemisphere, symbolizing a time of growth. Much of the growth we're focusing on currently is on individuals and their local communities. What kind of growth are you focusing on? | | Until next time, Zoho Canada | | | | | | | | |
